Privacy Policy

1. Introduction

ICON Beauty Lab ("we," "our," or "us"), located at 301 N Tustin Ave, Santa Ana, CA 92705, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and all other applicable California privacy laws.

2. Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing address.
• Commercial Information: Services purchased, appointment history, and transaction records.
• Internet Activity: Browsing behavior on our website, IP address, browser type, and pages visited.
• Geolocation Data: General location inferred from IP address.
• Communications: Messages you send us via email, phone, or contact forms.

3. How We Use Your Information

We use your personal information for the following business purposes:

• To schedule and manage your appointments.
• To communicate with you about services, promotions, and updates.
• To process payments and maintain transaction records.
• To improve our website and service offerings.
• To comply with legal obligations.

4. Sharing of Personal Information

We do not sell your personal information. We may share your information with trusted service providers (e.g., booking platforms, payment processors) solely to operate our business. These parties are contractually obligated to protect your information and may not use it for independent purposes.

5. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
• Right to Limit Use of Sensitive Information: You may limit our use of sensitive personal information to that which is necessary to perform services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at luxebeautygroupllc@gmail.com or call (949) 656-0394. We will respond within 45 days as required by law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Appointment and transaction records may be retained for up to 7 years for legal and tax compliance purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us: